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It is easy to update your Mayloz account and view your orders any time through 'My Account'. 'My Account' allows you complete control over your transactions on Mayloz. Manage/edit your personal data like address, phone numbers, email ids, etc. Change your password. Track the status of your orders. Check your Gift Vouchers reward points.
Select a category - Choose the product of your choice. Create an account by registering. Registering with us you will give the following benefits: - speeds up the ordering process - allows us to keep you informed about your orders and refund through email - access to Gift Vouchers. Carefully enter your shipping address. Enter the Discount coupon codes as applicable. Check the final price (Including Stitching / Shipping charges). Select one of the payment options (Net-Banking / Debit or Credit Card). YOUR ORDER IS PLACED!!!
You will now receive a confirmation mail from Mayloz. You can check Order history in ‘My Account’ in case you had logged into your account while placing the Order.
Didn’t receive any communication? OR Facing Issues while placing an order? OR Website hung up on the payment page? OR Order was not successful? You can always contact us by phone at +91 9377977994 (Customer Care).
Your order would be delivered through reputed courier companies at your doorstep.
Mayloz.com delivers to all pin codes within India. Worldwide we deliver to all countries.
Once your Order is successfully placed, you will receive a confirmation over email from Mayloz.com This mail will have all the details related to your order. Order details can also be viewed at My Account -> My Orders if you have placed the order on your own.
Yes if your debit/credit card isn’t working we can always discuss over the phone. Do call us at +91 9377977994 (Customer Care).
Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we, unfortunately, won't be able to expedite this. Please check with your bank for more details. If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would, however, depend on the mode of payment chosen by you. The expected timelines are as below:
Net Banking 2-4 business days / Debit Card 5-7 business days / Credit Card 7-21 business days
In case your order is not successful and Gift Voucher amount has been deducted from your account, we will refund the total amount (Both – Gift Voucher amount + Amount paid through debit card/credit card / Net banking) into your account.
Your order status is updated to you via emails at every step. Once your order is placed you would receive an email with your order details. Again after your order is dispatched we send you an email with your tracking details. Please check your spam folder for the status of your order, if you don't see any updates. In case of any unforeseen events which delay your order, you would receive a special update from our end.
You receive a confirmation call for your order to verify if there isn't any change in your order.
Yes, we do bulk orders (wholesale orders). For inquiries related to wholesale orders, please contact us at firstname.lastname@example.org or call us on +91 9998445031.
We encourage you to try the items you bought, however, please ensure the product is left in a re-saleable condition after the trial with original tags, unwashed, undamaged and with the original packing. Please note that all categories are not returnable. For more information please check our Returns Policy.
Unfortunately no, however, you can simply place another order.
You can cancel an order until it has been shipped to you by going to the 'My Account' section of the website. This includes items purchased on sale. Any amount you paid will be credited back to your bank account according to standard timelines.
Yes. You can modify the shipping address of your order before we have processed (shipped) it, by email to email@example.com
For payments made using a Credit Card, Debit Card, or Net Banking, you will receive a refund in your account within 7-10 working days after your order has been canceled.